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Past Incidents
Nov 22, 2017

No incidents reported today.

Nov 21, 2017

No incidents reported.

Nov 20, 2017

No incidents reported.

Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017

No incidents reported.

Nov 16, 2017

No incidents reported.

Nov 15, 2017
Resolved - We have identified and resolved the root cause of the issue. It was caused by an unintended settings change during a routine infrastructure maintenance operation last night. The impact was that a subset of idle monitors -- those where the user currently did not have the Sense app open -- were disconnecting from the server after a short period and reconnecting. This should not have affected operation of the Sense app, and no data was lost. We have also now improved our monitoring to ensure that we catch this type of problem more quickly in the future.
Nov 15, 10:32 EST
Investigating - A subset of Sense monitors are currently experiencing difficulties maintaining a connection to our servers. We are actively investigating and will post more information as we have it.
Nov 15, 10:01 EST
Nov 14, 2017

No incidents reported.

Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017

No incidents reported.

Nov 8, 2017

No incidents reported.