Realtime API Unavailable
Incident Report for Sense
Resolved
Due to very heavy load caused by an overly aggressive internal process, the Sense Realtime API was unavailable between 11:10 and 1:30am.

Sense REST APIs experienced degraded performance as well but remained online. Full performance for those APIs was restored by approximately 5:30am.

The Sense monitors' buffering mechanism is designed to protect against these failure modes and users should not have experienced data loss during this event.
Posted about 1 month ago. Aug 15, 2018 - 11:10 EDT