The underlying problem has been resolved and services continue to stabilize. Users may continue to see intermittent issues during recovery. We'll continue to monitor while services stabilize
Posted Aug 29, 2025 - 15:18 EDT
Monitoring
We’ve deployed a fix that should resolve the underlying problem. Users may continue to see intermittent issues during recovery. We'll continue to monitor while services stabilize.
We will be posting updates as they come in.
Posted Aug 29, 2025 - 14:14 EDT
Identified
We’ve identified an issue that is impacting services. Users may see issues during authentication as well as slower than normal response times when viewing usage data.
We’re working to restore services and monitoring recovery.
We will be posting updates as they come in.
Posted Aug 29, 2025 - 11:39 EDT
Investigating
We’re currently experiencing a service disruption. Our engineering team is working to identify the root cause and implement a solution.
We will be posting updates as they come in.
Posted Aug 29, 2025 - 10:59 EDT
This incident affected: Login, Sense Client API, Sense Realtime API, Sense Monitor API, Push Notifications, and Sense Alexa Skill.