High error rate on Sense APIs

Incident Report for Sense

Resolved

This incident has been resolved. No data has been lost, and functionality should be restored.

Posted May 04, 2020 - 23:52 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 04, 2020 - 23:38 EDT

Investigating

We are currently investigating a high error rate on requests to our servers.

Posted May 04, 2020 - 23:14 EDT

This incident affected: Login, Sense Client API, and Sense Monitor API.