Investigating service disruption
Incident Report for Sense
This incident has been resolved.
Posted Feb 23, 2024 - 11:06 EST
A fix has been implemented and we are monitoring the results.
Posted Feb 22, 2024 - 14:34 EST
The root cause of the incident was identified and the team is actively working on resolution steps.
Posted Feb 21, 2024 - 11:09 EST
We’re currently experiencing a service disruption.

Our engineering team is working to identify the root cause and implement a solution.

Users may be experiencing slow loading bubbles and lagging power meter data.

We will be posting updates as they come in.
Posted Feb 20, 2024 - 10:52 EST
This incident affected: Sense Client API and Sense Realtime API.